FAQ – MojoMula Money Transfer

Can i reverse money sent if receiver doesn't collect?

Yes you can recall the cash that has not been collected beyond three months from the date of sending.

How long does it take to send money?

Sending and receiving money is instant.

Where can I collect money sent via Mojo-Mula?

Money sent via MojoMula can be collected at all OK Zimbabwe, Bon Marche, OK Mart branches nationwide and MojoMula Centre at Century Towers 45 Samora Machel Avenue, Harare.

What is required to send money?

You only need your positive identification document to be able to send money (National ID, Driver Licence or Valid Passport)

What is the minimum l can send?

The minimum amount that one can send is USD10.

What is the maximum l can send?

The maximum amount that one can send is USD 250 per transaction.

What do I need to collect money?

You only need the Message (sms) notification with the reference number and your positive identification document to collect money (National ID, Driver Licence or Valid Passport)

Can I send money during public holidays?

Yes you are able to send or receive money during public holidays and even weekends throughout the year. The business hours have also been designed with your convenience in mind. Outlets are open up to 1900hrs.

What do I do if l present incorrect information of the receiver.

Return to MojoMula Money Transfer Booth & submit the correct details of the receiver.

Do you have any questions